# Privacy Policy
**Effective Date:** 27 September 2026
At **Hemritu**, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.
### 1. About Hemritu
**Brand Name:** Hemritu
**Company Name:** Hemritu
**Registered/Business Address:**
A 410, Street Number 8, Vidyapati Nagar, Inder Enclave, Nangloi, New Delhi, India
For the purposes of this Privacy Policy, “Hemritu”, “we”, “us”, and “our” refer to Hemritu.
### 2. Information We Collect
When you use our website or place an order, we may collect information such as:
* Full name
* Billing and shipping address
* Mobile/telephone number
* Email address
* Order and transaction details
* Products purchased
* Payment-related information required to process your transaction
* Account/login information, if you create an account
* Information you provide when contacting customer support
* Technical information such as IP address, browser type, device information, and website usage information
We collect only information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve our website.
### 3. How We Use Your Information
We may use your information to:
* Process and deliver your orders
* Confirm and communicate order details
* Process payments through our payment service providers
* Provide customer support
* Process returns, refunds, cancellations, and exchanges
* Improve our products, services, and website
* Send important transactional communications
* Prevent fraudulent or unauthorized transactions
* Comply with applicable legal and regulatory requirements
* Send promotional communications where permitted and where applicable
### 4. Payment Information
Payments may be processed through third-party payment gateways.
Hemritu does not normally store complete debit card, credit card, UPI, or banking credentials on its own servers. Payment information is handled by the relevant payment service provider according to its own security and privacy policies.
### 5. Cookies
Our website may use cookies and similar technologies to:
* Keep products in your shopping cart
* Maintain login sessions
* Remember website preferences
* Understand website usage
* Improve website performance
* Provide relevant marketing or analytics services where applicable
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
### 6. Sharing of Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, including:
* Payment gateway providers
* Shipping and logistics partners
* Website hosting and technology providers
* Analytics and website service providers
* Customer support/service providers
* Government authorities or law-enforcement agencies where legally required
Such information is shared only to the extent reasonably necessary for the relevant purpose.
### 7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
### 8. Third-Party Links
Our website may contain links to third-party websites, services, or social media platforms.
Hemritu is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.
### 9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate parental or legal consent.
### 10. Your Rights
Subject to applicable law, you may contact us regarding:
* Access to your personal information
* Correction of inaccurate information
* Questions regarding the use of your information
* Withdrawal of consent where applicable
* Deletion of information where legally permissible
Some information may need to be retained where required for legal, accounting, tax, fraud-prevention, or legitimate business purposes.
### 11. Changes to This Privacy Policy
Hemritu may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
### 12. Contact Us
For privacy-related questions or requests, please contact:
**Hemritu**
A 410, Street Number 8, Vidyapati Nagar, Inder Enclave, Nangloi, New Delhi, India
**Email:** Please use the customer support email displayed on our website.
**Phone:** Please use the customer support number displayed on our website.