Terms & Conditions
Effective Date: 27 September 2026
Welcome to Hemritu.
These Terms & Conditions govern your access to and use of the Hemritu website and the purchase of products through our website.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use the website.
1. About Hemritu
Brand Name: Hemritu
Company Name: Hemritu
Business Address:
A 410, Street Number 8, Vidyapati Nagar, Inder Enclave, Nangloi, New Delhi, India
In these Terms, “Hemritu”, “we”, “us”, and “our” refer to Hemritu.
2. Use of Website
You agree to use this website only for lawful purposes.
You must not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to the website or its systems
- Interfere with the website’s security or operation
- Copy or misuse website content without permission
- Submit false or misleading information
- Use another person’s information without authorization
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on the website are accurate.
However, product appearance, colour, packaging, fragrance perception, or other visual characteristics may vary slightly from images displayed online.
Hemritu reserves the right to correct errors, update product information, change prices, or modify product availability without prior notice.
4. Product Availability
All products are subject to availability.
If an ordered product becomes unavailable after an order is placed, Hemritu may contact the customer regarding an alternative product, cancellation, or refund, as applicable.
5. Prices and Taxes
Product prices displayed on the website are subject to change.
Applicable taxes, shipping charges, or other charges will be displayed or communicated where applicable before completion of the order.
Hemritu reserves the right to correct pricing errors. If an order has been placed at an incorrect price due to a technical or typographical error, Hemritu may contact the customer before processing the order.
6. Orders
When you place an order, you are making a request to purchase the selected products.
An order may be subject to verification and acceptance by Hemritu.
We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect customer information
- Delivery limitations
- Duplicate or suspicious orders
- Other legitimate operational or legal reasons
If an order is cancelled after payment has been received, an applicable refund will be processed.
7. Payment
Payments may be processed through third-party payment gateways.
By making a payment, you agree to comply with the applicable terms and conditions of the payment service provider.
Hemritu does not guarantee uninterrupted availability of any third-party payment service.
8. Shipping and Delivery
Hemritu will make reasonable efforts to dispatch orders within the estimated processing time displayed on the website.
Delivery timelines may vary depending on:
- Delivery location
- Courier/logistics provider
- Weather or natural events
- Public holidays
- Operational disruptions
- Regulatory restrictions
- Other circumstances beyond our reasonable control
Delivery estimates are therefore indicative and may not constitute a guaranteed delivery date unless specifically stated otherwise.
9. Returns and Refunds
Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge and agree to the applicable Return & Refund Policy.
10. Intellectual Property
All website content, including but not limited to:
- Brand name and logo
- Product photographs
- Text
- Graphics
- Videos
- Website design
- Layout
- Product descriptions
- Original marketing material
is owned by or licensed to Hemritu and is protected by applicable intellectual-property laws.
You may not reproduce, copy, distribute, modify, publish, or commercially use such content without prior written permission.
11. User Content
If you submit reviews, photographs, feedback, comments, or other content to Hemritu, you represent that you have the right to submit such content.
You agree that Hemritu may use such content for legitimate business, marketing, or promotional purposes, subject to applicable law and our Privacy Policy.
12. Third-Party Services
Our website may use third-party services such as:
- Payment gateways
- Shipping companies
- Analytics services
- Social media services
- Hosting and technology providers
Use of these services may also be subject to the terms and privacy policies of the respective third parties.
13. Limitation of Liability
To the extent permitted by applicable law, Hemritu shall not be responsible for losses arising from circumstances beyond its reasonable control, including delays or interruptions caused by third-party service providers, logistics providers, technical failures, natural events, or other external circumstances.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
14. Website Availability
We aim to keep the website available and functional, but we do not guarantee that the website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or restrict access for maintenance, security, upgrades, or other operational reasons.
15. Privacy
Your use of the website is also subject to our Privacy Policy, which explains how we collect and use personal information.
16. Changes to These Terms
Hemritu may update these Terms & Conditions from time to time.
The updated version will be published on this page with the revised effective date.
Your continued use of the website after changes are published constitutes your acceptance of the updated Terms, subject to applicable law.
17. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the applicable laws of India.
Subject to applicable law, disputes relating to these Terms or transactions with Hemritu shall be subject to the jurisdiction of the competent courts in Delhi, India.
18. Contact Us
Hemritu
A 410, Street Number 8, Vidyapati Nagar, Inder Enclave, Nangloi, New Delhi, India
For questions regarding these Terms & Conditions, please contact Hemritu through the customer support details provided on our website.